Information Minister Melford Nicholas questioned by reporters
The inefficiency of the existing 311-water fault reporting system has led to several complaints received by the Minister of Public Utilities, Melford Nicholas. As a result, the Minister is actively seeking a better solution for the problem.
In May, he approached Marvin Gonzales, the Minister for Public Utilities in Trinidad and Tobago, to help develop an alternative to the Water and Sewage Authority (WASA) app used in Trinidad and Tobago.
However, during last week’s Cabinet press briefing, the Minister stated that Trinidad and Tobago has not yet provided any assistance.
Therefore, they may have to issue a Request for Proposal (RFP) to local developers to design a fault reporting system with a ticketing system that can improve their responsiveness.
Meanwhile, the government is working on increasing water production to meet demand due to drought conditions.
The Minister aims to achieve water production figures of up to 15 million gallons per day by June 2024.
However, estimating demand is challenging because of the extended hotel season by the Tourism Authority and Ministry of Tourism since the COVID-19 pandemic.
This has led to an increase in water consumption by tourists. Even after upgrading its reverse osmosis plant, Jolly Beach is mainly affected by water shortages. They still require water from the public supply.
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