APUA Addresses Reduced Reverse Osmosis Plant Production

The Antigua Public Utilities (APUA) Water Business Unit has put customers on notice about the reduced production of various Reverse Osmosis (RO) plants, which may result in shorter service periods or longer intervals between service days.

APUA has experienced significant challenges over the past few months due to unfavorable sea conditions, leading to a drastic impact on production at both the Ffyres and Fort James Reverse Osmosis Plants.

As a result, the Water Business Unit has had to reroute distribution from alternative sources to compensate for the reduced output from these affected plants.

“We understand the inconvenience and discomfort experienced by our customers due to the reduced production of our RO plants,” said Mr. Ian Lewis, Water Business Unit Manager. “We sincerely apologize for any inconvenience caused and assure our customers that we are working tirelessly to address this issue.”

Due to increased demand and limited supply, some customers, particularly those situated further from alternative sources, may experience low water pressure or intermittent service.

However, APUA assures customers that every effort is being made to rectify the situation promptly. “We are fully committed to delivering reliable and high-quality water services to our customers,” Mr. Lewis emphasized.

“To address this challenge, we have expedited the procurement of replacement membranes, which are expected to significantly enhance the production capacity of the affected RO plants upon successful installation.”

While efforts are underway to minimize disruptions to service, customers are encouraged to conserve water during this period of reduced production.

APUA will continue to provide updates and communicate any changes to service schedules through official channels.