Sir Lester Bird Medical Centre Tightens Emergency Room Visitor Rules

The Sir Lester Bird Medical Centre (SLBMC) has announced sweeping changes to its Emergency Department visitor policy, effective Monday, September 1, in a move officials say will enhance patient care and strengthen hospital security.

Under the new rules, visitors will only be allowed during two set periods each day: 11 a.m. to 1 p.m. and 5 p.m. to 8 p.m.. Each patient may have no more than two visitors at a time, and children under 12 will no longer be permitted in the Emergency Department. All visitors must check in at the front desk, undergo health screening, and wear a badge while on the premises.

“We know that family presence plays an important role in healing, but we must also prioritize safety and clinical care, especially in our high-demand Emergency Department,” said Dr. Olsheath Bowen, Chair of the SLBMC Emergency Department. “These updates allow us to better manage our environment while still making space for compassionate, patient-centered care.” 

The policy does not affect patients who require continuous support, such as minors, elderly persons, or individuals with disabilities or mental health needs, who will still be permitted an accompanying adult.

Hospital officials say the changes are in line with international best practices. Dr. Shivon Belle-Jarvis, SLBMC’s Medical Director, “This updated policy reinforces our commitment to both patient care and staff well-being, It reflects current best practices in hospital operations and infection control, while recognizing the vital role families play in patient support.” 

Notably, the hospital will continue to allow property drop-offs and pick-ups at the front desk 24/7, and mask requirements will remain flexible depending on public health conditions.

The full guidelines will be displayed at the Emergency Department entrance and shared across SLBMC’s official platforms.