Hermitage Bay Staff Meet with ABWU to Address Service Charge Concerns and 2026 Wage Negotiations
Dozens of employees at Hermitage Bay Resort turned out this week for a staff meeting organised by the Antigua and Barbuda Workers’ Union (ABWU), during which they raised concerns about key workplace issues and sought clarity on matters affecting their benefits and compensation.
A major point of discussion was the resort’s service charge, with employees calling for greater transparency and consistency. Workers also shared their expectations for a wage increase in 2026, as the ABWU continues its negotiations with the Antigua and Barbuda Hotels and Tourism Association (ABHTA).
Senior Industrial Relations Officer Kem Riley led the session, using the opportunity to break down several provisions within the Collective Agreement. He said ensuring workers understand their rights is essential to building confidence on the job.
“When workers are fully apprised of the Collective Agreement, they act with confidence and with responsibility,” Riley told the gathering.
The union said it remains committed to empowering employees through education, open dialogue, and strong representation.
According to the ABWU, similar outreach sessions will continue across the hospitality sector as part of its ongoing effort to strengthen worker protections and advocate for fair treatment.
This story was first published by Antigua News on : antigua.news/2025/12/02/hermitage-bay-staff-meet-with-abwu-to-address-service-charge-concerns-and-2026-wage-negotiations. © 2025 Antigua News. Republication without permission is not allowed.

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