ACB Caribbean Warns Customers Against Smishing Scam

Published

ACB Caribbean has issued a critical warning to its customers regarding a rise in fraudulent SMS messages targeting account holders.

The bank has received numerous reports of deceptive texts claiming that customers’ accounts have been placed on hold and urging them to click on a suspicious link (e.g., acbonline.digital) to regain access.

This alarming trend is classified as a “smishing” scam — a form of phishing that occurs via SMS — which poses a significant threat to users’ personal and financial information.

In a statement released customers, ACB Caribbean emphasized the importance of vigilance, stating, “DO NOT click the link or enter any personal or banking information.” The organization reassured customers that they would never send login links through unsolicited text messages or request sensitive information via SMS.

To protect themselves, customers are advised to always verify communications through the bank’s official channels, including secure messaging within the ACB Smart App or by calling their customer service line directly.

whatsapp-group-names-for-family-friends (1)

For those who may have already interacted with these fraudulent messages, ACB Caribbean urges immediate action: “If you’ve received such a message, please delete it immediately. If you’ve already clicked the link or provided any information, contact us immediately.”

The bank remains committed to customer security and is actively monitoring the situation to prevent further incidents. They are reminding customers to stay aware and cautious about any unsolicited messages they might receive.

This story was first published by Antigua News on : antigua.news/2025/05/26/acb-caribbean-warns-customers-against-smishing-scam. © 2025 Antigua News. Republication without permission is not allowed.

Step 1

Add Antigua.news to your Home Screen

✕ antigua.news ⋯ Open in Safari Copy link Share…

First, open this page in Safari

You are reading inside another app (Instagram, Facebook…). Tap ⋯ at the top right and choose Open in Safari (or Open in browser).

No such option? Copy the link, open Safari and paste it in the address bar.

⚙️ Settings General › Software Update

Update your iPhone first

Alerts need iOS 16.4 or newer. Open Settings → General → Software Update and install the update. You can still add the icon now: tap Next.

‹ antigua.news ⋯

Tap the ⋯ button

It is at the bottom right of Safari, next to the address bar. Don't see the bar? Scroll up a little.

Share Add Bookmark New Tab Find on Page

Tap Share

It is the first option of the menu, with a square-and-arrow icon.

antigua.news ‹ › ▢ ⧉

Tap the Share button

The square with an arrow pointing up, in the middle of the bar at the bottom (on iPad: at the top right).

antigua.news

Tap the Share button

The square with an arrow, at the right of the address bar at the top. (Firefox: tap ☰ at the bottom, then Share.)

Copy Add to Reading List Add to Home Screen

Tap Add to Home Screen

Scroll down the list to find it (icon: a square with a +). Not there? Tap Edit Actions or View More at the bottom.

Cancel Add to Home Screen Add Antigua.news Open as Web App

Keep Open as Web App on, then tap Add

The switch must be green — without it, alerts can't work. Then tap Add at the top right.

Cancel Add to Home Screen Add Antigua.news An icon will be added to your Home Screen so you can quickly access this website.

Tap Add

At the top right. If you see an Open as Web App switch, leave it on (green).

Antigua.news

Close the browser and open Antigua.news from its new icon

Go to your Home Screen: the Antigua.news icon is there now (swipe left if you don't see it). Alerts only work when you open us from this icon.

“Antigua.news” Would Like to Send You Notifications Notifications may include alerts, sounds and icon badges. Don’t Allow Allow

Tap 🔔 Turn on alerts, then Allow

In the app you will see a red box asking to turn on alerts: choose your sections, tap the button, then tap Allow. That's it — breaking news will reach you even with the phone locked.

Shermain Bique-Charles

About the author

Shermain Bique-Charles is an accomplished journalist with over 24 years of dynamic experience in the industry. Renowned for her exceptional storytelling and investigative skills, she has garnered numerous awards that highlight her commitment to journalistic integrity and excellence. Her work not only informs but also inspires, making her a respected voice in the field.

Read our editorial standards and corrections policy. Spotted an error? Contact the newsroom.

Comments (4)

  • Belinda May 26, 2025, 1:26 PM

    I am elated that you have put us on notice because I received an email from ACB that I found every strange over the weekend. I am no fool so I ignored it. But many people I am sure fall prey to this level of scaming.
    Reply
  • Ben Simmons May 26, 2025, 1:33 PM

    I bank at ecab but scammers are everywhere. Stay focused people
    Reply
  • Apex Jones May 26, 2025, 2:33 PM

    I know they couldn’t catch me with that one. Usually when I see email from my bank I hardly ever open them
    Reply
    • Unruly One May 26, 2025, 9:33 PM

      Yeah these phishing scams are getting out if this world!
      Reply

Submit a comment

More from Antigua and Barbuda

View section