Caribbean Airlines Launches Real-Time Baggage Tracking Notifications

Published
Caribbean Airlines to End Dominica–Puerto Rico Service as Part of Regional Network Restructuring

Caribbean Airlines has rolled out a new system that will keep passengers informed about their luggage throughout their journey, following the completion of a network-wide baggage tracking upgrade.

The airline announced that customers will now receive email notifications at critical points during travel—including when bags are loaded onto aircraft and when they arrive at their destination.

“This initiative is part of our consistent focus on improving the customer experience,” said Nirmala Ramai, Acting Chief Executive Officer of Caribbean Airlines. “By giving our passengers timely, accurate updates about their baggage, we are addressing one of the most common concerns in air travel. Building confidence throughout the journey.”

The notification system became possible after the airline completed implementation of Luggage Logistics’ Load & Track baggage management system across all stations in its network.

Adam Dalby, CEO of Luggage Logistics, praised the partnership: “Caribbean Airlines is our tenth national carrier, and I am delighted to have them as one of our customers. The professional and forward-thinking team had the vision to ensure their new baggage management solution met all their requirements and more.”

The Port of Spain-based carrier says the upgrade is part of ongoing efforts to improve customer communication and strengthen operational reliability.

This story was first published by Antigua News on : antigua.news/2025/11/25/caribbean-airlines-launches-real-time-baggage-tracking-notifications. © 2025 Antigua News. Republication without permission is not allowed.

Step 1

Add Antigua.news to your Home Screen

✕ antigua.news ⋯ Open in Safari Copy link Share…

First, open this page in Safari

You are reading inside another app (Instagram, Facebook…). Tap ⋯ at the top right and choose Open in Safari (or Open in browser).

No such option? Copy the link, open Safari and paste it in the address bar.

⚙️ Settings General › Software Update

Update your iPhone first

Alerts need iOS 16.4 or newer. Open Settings → General → Software Update and install the update. You can still add the icon now: tap Next.

‹ antigua.news ⋯

Tap the ⋯ button

It is at the bottom right of Safari, next to the address bar. Don't see the bar? Scroll up a little.

Share Add Bookmark New Tab Find on Page

Tap Share

It is the first option of the menu, with a square-and-arrow icon.

antigua.news ‹ › ▢ ⧉

Tap the Share button

The square with an arrow pointing up, in the middle of the bar at the bottom (on iPad: at the top right).

antigua.news

Tap the Share button

The square with an arrow, at the right of the address bar at the top. (Firefox: tap ☰ at the bottom, then Share.)

Copy Add to Reading List Add to Home Screen

Tap Add to Home Screen

Scroll down the list to find it (icon: a square with a +). Not there? Tap Edit Actions or View More at the bottom.

Cancel Add to Home Screen Add Antigua.news Open as Web App

Keep Open as Web App on, then tap Add

The switch must be green — without it, alerts can't work. Then tap Add at the top right.

Cancel Add to Home Screen Add Antigua.news An icon will be added to your Home Screen so you can quickly access this website.

Tap Add

At the top right. If you see an Open as Web App switch, leave it on (green).

Antigua.news

Close the browser and open Antigua.news from its new icon

Go to your Home Screen: the Antigua.news icon is there now (swipe left if you don't see it). Alerts only work when you open us from this icon.

“Antigua.news” Would Like to Send You Notifications Notifications may include alerts, sounds and icon badges. Don’t Allow Allow

Tap 🔔 Turn on alerts, then Allow

In the app you will see a red box asking to turn on alerts: choose your sections, tap the button, then tap Allow. That's it — breaking news will reach you even with the phone locked.

Editorial Staff

About the author

The Editorial Staff refers to all reporters employed by Antigua.news. When an article is not an original creation of Antigua.news—such as when it is based on a press release, other media articles, letters to the editor, or court decisions—one of our staff members is responsible for overseeing its publication.

Read our editorial standards and corrections policy. Spotted an error? Contact the newsroom.

Comments (7)

  • Apex Jones November 25, 2025, 8:00 PM

    launch lower ticket prices Thats what we want
    Reply
  • Janice November 25, 2025, 9:11 PM

    About thyme
    Reply
  • Concerned Antiguan November 25, 2025, 9:36 PM

    Nice upgrade. Now I won’t have to stand at the carousel guessing whether to wait or go to lost and found.
    Reply
  • Informed citizen November 26, 2025, 12:17 AM

    Finally! It’s such a relief to know exactly where your bags are. No more stressing at the carousel.
    Reply
  • Kool November 26, 2025, 10:34 AM

    If my bag could message me ‘I reach’, that would really calm my nerves. Baby steps
    Reply
  • Zyoa November 26, 2025, 2:35 PM

    Notifications are helpful, but I hope CAL also improves turnaround time when bags actually go missing
    Reply
  • Lena November 27, 2025, 9:02 AM

    Sounds good on paper. Let’s see how it works during peak season and delays
    Reply

Submit a comment

More from Antigua and Barbuda

View section