Telecommunications provider Flow has rolled out a comprehensive mobile network enhancement at the Sir Lester Bird Medical Centre, significantly improving cellular coverage inside the country’s main public hospital.
The upgrade addresses long-standing connectivity challenges within sections of the facility, ensuring more reliable voice and data services for medical teams, administrative staff, patients, and visitors. Stronger indoor coverage is expected to support smoother coordination across departments and improve day-to-day hospital operations.
The project was delivered through Flow’s enterprise solutions arm, Liberty Business, which specialises in advanced communications systems for corporate and institutional clients. Company representatives said the initiative forms part of a broader push to modernise essential infrastructure in Antigua and Barbuda.
A brief commissioning event was held to officially mark the completion of the works. Health officials, hospital executives, and members of Flow’s local leadership team attended the ceremony.
In addition to the technical upgrade, the Liberty Caribbean Foundation presented a US$5,000 donation to the hospital to assist with patient-focused initiatives and operational needs.
Senator Michael Joseph, Minister of State in the Ministry of Health, Wellness, Social Transformation and the Environment, described the development as a timely investment in the nation’s healthcare framework. He noted that dependable telecommunications systems are critical to modern medical delivery, from internal coordination to emergency response.
The enhanced network, he said, will help healthcare professionals operate more efficiently while contributing to improved patient care standards. He also emphasised the importance of collaboration between government and private sector partners in advancing national development priorities.
Hospital officials expressed appreciation for the support, highlighting that dependable connectivity is essential in an environment where rapid communication can directly impact patient outcomes.
I think this is genuinely a positive development. People underestimate how important reliable cellular service is in a hospital environment. Doctors coordinating between departments, nurses trying to reach specialists, family members waiting anxiously for updates, all of that depends on communication. If this upgrade makes even a small difference in response time or efficiency, then it’s worth it.
I remember trying to call a family member while visiting and nothing would go through. Frustrating doesn’t even begin to cover it.
Hope this means no more “no service” bars when you’re trying to get family members outside the hospital walls
This feels like a step in the right direction. It may not solve every challenge facing the healthcare system, but progress often happens incrementally. If this upgrade improves workflow, reduces frustration, and enhances patient experience even slightly, then it’s a worthwhile investment.