APUA Sounds Alarm Over Phishing Scam Targeting Customers’ Bank and Account Details

The Antigua Public Utilities Authority (APUA) has ramped up its warning to the public amid a wave of phishing attempts by scammers posing as APUA and inet representatives in a bid to steal sensitive customer information.

According to APUA, multiple reports have surfaced of individuals receiving phone calls from imposters requesting critical details, including email addresses, one-time passwords (OTPs), and banking information.

The utility company has made it unequivocally clear: these calls are fraudulent.

APUA stressed that neither it nor its inet division will ever contact customers to request passwords, OTPs, banking details, or any form of secure account access information under any circumstances.

“These individuals are attempting to deceive customers and gain unauthorized access to their accounts,” APUA warned, urging the public to treat such calls as a direct threat to their personal security.

Customers are being strongly advised to immediately hang up on any caller requesting sensitive information and to never share passwords, banking details, or one-time codes with anyone.

The authority is also calling on the public to remain vigilant and proactive, particularly in protecting vulnerable groups.

“Look out for your family members and neighbours,” APUA urged, highlighting that elderly individuals are often prime targets for these types of scams.

With the fraudulent activity ongoing, APUA is reminding customers that staying alert could be the difference between protecting their accounts and falling victim to cybercrime.