Consultation on Consumer Protection Bill, 2025

The Prices and Consumer Affairs Division in the Ministry of Foreign Affairs, Trade and Barbuda Affairs will hold a public consultation on the new Consumer Protection Bill, 2025 to seek views on issues related to consumer protection.

The consultation slated for February 18, 2025, from 9:30 am to noon at the Parliament Building, will examine the adequacy of the rules outlined in the Bill to deal with consumer protection issues such as the consumer’s right to authorize services, consumer’s right to cancel a reservation, right to information in official language, disclosure of price of goods or services, dual pricing, damage resulting from use of service or goods, conditions of demanding and accepting payment amongst others. It aims to establish whether additional legislation or other action is required to ensure fairness between consumers and traders/service providers.

The Division is seeking feedback from all interested parties, particularly from consumers, traders (e.g. shops, stores, supermarkets, hardware stores, construction material suppliers etc.), service providers (tour operators, travel agencies, mechanics, plumbers, contractors, caterers etc.) and organizations with an interest in consumer protection issues. This is important to ensure public confidence in the Bill and protect the interests of consumers.

To access the Bill visit CONSUMER PROTECTION BILL, 2024 No. of 2024 – Laws