The Antigua Public Utilities Authority (APUA) is warning its customers about a wave of fraudulent SMS messages and emails circulating in the community. These communications are falsely claiming to be from APUA regarding unpaid utility bills, creating concern among residents about their account statuses.

APUA confirmed that these messages are not legitimate and are part of a phishing scam designed to deceive customers. The organization strongly urges customers to exercise caution and scrutinize the sender’s email address or phone number before taking any action.

APUA emphasizes that customers should refrain from responding to these suspicious messages or clicking on any links provided within them, as doing so could compromise their personal information.

For those who have received such messages or are uncertain of their authenticity, APUA encourages reaching out to their Customer Service team at 480-7150 for immediate verification.

The authority appreciates the vigilance of its customers and underscores the importance of fostering a safe communication environment.

APUA remains committed to protecting its customers and ensuring that any communication they receive is secure and trustworthy.

For further information and updates, please visit APUA’s official website or follow their verified social media channels. Thank you for your attention to this crucial matter.