The Chairman of LIAT 20 Ambassador, Davin Joseph, has emphasized the critical role of prioritizing excellent service for the new LIAT 20 in effectively competing with its rivals.

In a recent statement, Joseph highlighted that apart from ensuring safety, delivering top-notch service will be pivotal in shaping customers’ perceptions of the airline.

He said providing excellent service is not just a goal but a necessity for the new LIAT 20 to thrive in the competitive airline industry

“I want to say to LIAT as you take off, to remember one thing. What we have to do is to depend on ourselves and provide service. You have to beat competitors with services from ticketing, traveling… every aspect of your operation. Concentrate on service,”” he said

The new LIAT 20 which was launched on Tuesday is committed to focusing on customer satisfaction and providing an exceptional travel experience.

Through a strategic approach that puts emphasis on safety and service quality, LIAT 20 aims to set new standards within the industry.